Term and Conditions

Welcome to Wahl USA Store (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website at groomingtoolsdeal.com and your purchase of products from our store. By accessing our website and making purchases, you agree to be bound by these terms.

We specialize in providing professional grooming tools and personal care products to our global community of grooming professionals and enthusiasts.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for purchases, you may choose to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 Accurate Information

You agree to provide accurate, current, and complete information during the purchase process, including shipping address and contact details.

2.3 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to any part of our website
• Interfere with the proper working of our website
• Use our website to infringe upon any intellectual property rights

3. Products and Services Description

3.1 Product Information

We strive to accurately display our products, including descriptions, images, and pricing. However, we cannot guarantee that your computer monitor’s display of colors, textures, and details will be accurate.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and refund any payments made for that product.

3.3 Professional and Personal Use

Our products are designed for both professional barbers and personal grooming enthusiasts. Please follow all manufacturer instructions for safe and effective use.

4. Order and Payment Terms

4.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs fees, import duties, or taxes that may apply to your order based on your shipping destination.

4.4 Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or problems identified with your payment method.

5. Shipping and Delivery

5.1 Shipping Methods

We offer the following shipping options:

• Standard Shipping: DHL or FedEx, $12.95, 10-15 business days after shipment
• Free Shipping: EMS, FREE on orders over $50, 15-25 business days after shipment

5.2 International Shipping

We proudly serve customers worldwide, excluding Asia and select remote areas. International shipments may be subject to customs fees and import duties, which are the responsibility of the customer.

5.3 Delivery Issues

If you experience issues with delivery, please contact us within 15 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of the delivery date. Products must be unused, in original packaging, and include all accessories and documentation. Original proof of purchase is required for all returns and exchanges.

6.2 Non-Returnable Items

For health and safety reasons, the following product categories cannot be returned or exchanged:

• Dental care products
• Facial cleansers, oils, and serums
• Body washes
• Beard balms & softeners
• Conditioner bars

6.3 Return Process

To initiate a return:

1. Contact our customer service within 15 days of receiving your order
2. Receive return authorization and shipping instructions
3. Package and ship your return to our address
4. We will process your refund or exchange within 5-7 business days after receiving the return

6.4 Refunds

Refunds will be issued to the original payment method:

• Credit Card Payments: 5-10 business days after we process your return
• PayPal Payments: 3-5 business days after we process your return

Original shipping charges are non-refundable unless the return is due to our error.

6.5 Defective Products

If you receive a defective product, contact us immediately at [email protected]. We will arrange for a replacement at no additional cost, including covering return shipping.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Wahl USA Store or our content suppliers and is protected by international copyright laws. The Wahl name and logo are registered trademarks.

You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Wahl USA Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability for any claim arising out of or relating to these terms or our products shall not exceed the amount you paid for the product(s) in question.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the updated terms.

12. Contact Information

Thank you for choosing Wahl USA Store. We appreciate your trust in our professional grooming tools and are committed to ensuring your complete satisfaction.